Customer Service Officer - Up to 22K, Welcome Fresh Grad [Hong Kong S.A.R.]

 Global IT services

CLPS Inc is a global fintech leader operating from our international offices, with a diverse workforce of over 3000+ to ensure the development, implementation, and support of our platform which is used by banks, insurance, asset managers, corporations, and utilities, across the world. Fintech is changing global business landscapes which allows challenging possibilities for us all. Join CLPS and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. We are committed to the development of young talents who will be part of one global team where you can join our prestigious clients as creative think tanks.

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Job Descriptions:
Handle face-to-face enquiries, telephone calls, email correspondence and Data Correction Request from customers in a professional manner

Meet the financial services needs of customers by identifying opportunities

Handle customer complaints and provide appropriate solutions

Assist in preparing statistical reports as assigned from time to time

Requirements:
Secondary school graduate with HKCEE or HKDSE, equivalent or above

Customer centric mindset with commitment to deliver quality service

Good command of spoken and written English, Cantonese and Mandarin

Customer service experience is preferred; Work Fresh graduates are also welcome

Interested candidate, please send your resume with the expected salary & notice period through “Apply Now”

(Personal data collected will be used for recruitment purposes only)

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